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Welcome to Penguin Random House Business Self-Service
Your 24/7 gateway to real-time customer service and reporting tools.
If the administrator has already set you up with access please login below:
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Once you log in you will notice some changes to the ordering function of BIZ. With Adobe Flash no longer being supported, we have replaced the order builder with an interim method to place your orders. The ability to search titles, check and track orders, view and export invoices, and submit claims will continue to be available.

All you need to do is click on 'Place an Order,' search by ISBN, title or author, adjust the quantity for the title you'd like to order and add to cart. The checkout process, viewing orders and tracking remains the same. For more detailed instructions, please click here. If you are having issues placing an order, please contact your customer service representative or 800-733-3000 for assistance.

Coming February 2021 Penguin Random House is excited to announce the launch of our newly designed BIZ website. It's the site that you know and love, with a new look and easier navigation tools. Stayed tuned for additional information on the launch of the new site.

Note to our customers:
Before you can register you must complete a questionnaire and have a SAN number (Standard Address Number) for you Payer (Bill to) account. If you do not have a SAN number you can get a RH ID number by sending an email to

Click on (Register) to proceed with administrator registration.
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